Frequently asked questions
Q: Can I use my own packing materials, boxes and clothes for padding my stuff?
A: Well, this is up to you but you should consider doing the packing as well. We execute our packing services with packaging materials that are sourced from popular suppliers and come with a quality guarantee. Also, we cannot be held responsible for damaged items during transportation if old boxes and improvised materials have been used to pack your load.
Q: Does the packing service come with full insurance?
A: Absolutely. Your load will be fully insured during the loading, transportation and unloading process if it has been packed by us. The insurance is very beneficial in terms of moving costs if anything gets damaged. During a move, the standard “goods in transit” insurance applies. However, higher insurance can be arranged if you specify in advance
Q: How long before the moving day would the packing service take place?
A: This will depend on the size of your property. We prefer to have enough time to react to unanticipated events during the preparation stage of your relocation. With small moves, however, the packing can be easily done on the same day as the loading. The same applies to overnight removals.
Q: So, I need to book the packing service at the same time as ordering the removals boxes?
A: If you want us to pack your stuff, we will include the moving boxes delivery in your quote. You can always book a packing service later if you haven’t done so when scheduling your removals service or boxes delivery with us.
Q: I’ve got my own van to move my belongings but I don’t have the time to pack. Can you help?
A: Sure. Feel free to order only the removals supplies and the packing service if this is what you need.
Q: Can you pack and move valuable items?
A: The qualified Shift My Ghar packers and movers are experienced in packing fine art and antiques. We recommend that you let us know in advance about items that require special attention and care.
Q: Can you assemble my furniture after unpacking?
A: Yes, this is included in your removals service.
Q: Can you dispose of the packing materials after unpacking?
A: Yes, we can offer you waste disposal as a separate service.
Q: Upon moving in, can you plug in all my appliances?
A: This can be done upon request but you’ll have to sign a damage waiver form.
Q: Are there any appliances that you are unable to connect?
A: Yes, hardwired ovens/hobs, and gas-based appliances.